eSBTR (electronic Secured Bank and Treasury Receipt) – Department of Registration and Stamps

Nomination Category : Payment System
Sub-category : Best Alternative Payments Project
Reference No : FIPS2013/awards/129

Details of Programe/Project/Initiative 

Brief Description Department of Registration & Stamps is collecting Stamp Duty & Registration Fee from the users for various purposes. Currently Stamp Duty is collected through Stamp Paper, Franking, eStamping, eChallan etc and Registration Fees is collected though DD or Cash. Handling DD & Cash involves high administrative costs. Stamp Paper, Franking & eStamping have their own security issues and duplication issues. Therefore need for new mechanism of revenue collection was felt which can remove all these shortcomings. This gave birth to eSBTR; Electronic Sec
Objective To provide a better method of Stamp Duty & Registration Fee payment,which is more secured,integrated with online payment facility & proper inventory management w’out losing the appeal of Stamp paper.
Target Group Citizens of Maharashtra intending to pay Stamp Duty and Registration Fee as per Maharashtra Stamp Act, 1958 and The Registration Act, 1908.
Geographical Reach within India Within department’s jurisdiction Maharashtra.
Geographical Reach outside India Simple Receipt from anywhere in world.
When did it became operational 26-7-2013
Is it still operational yes
Five points that make the Product/Programme/Project/Initiative innovative

1. First time in the country, security and durability of traditional stamp papers and convenience of e-payment has been brought together.Facility of online payment to get physical Stamp Paper like eSBTR.

2. First time in the country, both Stamp Duty and Registration fee can be paid together.

3. First time in the country, standard layout of printing for party, payment and property details on secured stationery. Payment verification can be done online without worrying about the duplication.

4. Leak proof inventory management at every link of supply chain management of valuable eSBTR stationery.

5. Facility of locking or defacement in database to avoid any chance of reuse of eSBTR.

Five key achievements of the Product/Programme/Project/Initiative:

1. Easy Reconciliation and Faster collection of revenue for government.

2. Already launched in 15 branches for eSBTR and 146 branches for Simple Receipt of a bank (IDBI) within just 50 days of launch of project.

3. Customer has choice of making payment either online or at bank counter.

4. Customer can make payment of Stamp duty without any ceiling.

5. Instant availability of data for quick informed decision making and limited transaction cost for government.

Five key challenges faced while implementing the Product/Programme/Project/Initiative and how they were overcome

1. Challenge – Development of s/w by banks and their integration with GRAS(Government Receipt Accounting System). Initiative – Department documented all the technical aspects of the integration in RFAP.

2. Challenge – Initially the eSBTR proposal of dept seemed financially unattractive to the banks.Initiative – So Dept got approved additional commission of Rs.150 per transaction to banks from the Govt.

3. Challenge –Thinking that eSBTR might remove them from business, stamp paper vendors strongly opposed the eSBTR project.Initiative – Dept accomodated them in eSBTR project as third party vendors.

4. At the time of conceptualisation of project, acceptance from public was a big challenge.Initiative-Dept gave eSBTR, the look and feel of widely accepted stamp paper,then extensively publicised eSBTR.

5. Banks were finding it difficult to understand this innovative concept of revenue collection.Initiative-Dept organised multiple workshops for all stakeholders.

Five points that make the Product/Programme/Project/Initiative replicable:

1. Standardised stamp duty payment model as per The Indian Stamp Act which makes it easy for replication in other states.

2. Usage of latest open source technology to a large extent.

3. Govt side software, GRAS, which is the backbone of entire model is developed by National Informatics Centre which has presence in almost all states.Already other states have started replicating GRAS.

4. One of the bank has successfully integrated with GRAS. Solutions of all the issues identified has been documented making easier for other banks to replicate.

5. Modular nature of software architecture makes it easy for other states or banks to replicate.

Five points to elaborate on the scalability of the Product/Programme/Project/Initiative:

1. Once a bank integrates itself with GRAS, bank can rollout eSBTR project to all its branches all over India subject to approval from concerned state governments.

2. Approved by Reserve Bank of India and so can be easily rolled out across the country.

3. Usage of latest technology to ensure scalability and use of best practices for designing of application.

4. Banks are hosting application developed by them at their centralised location, data centre. Thus with a small configuration more and more branches of bank can be added to the project.

5. New functionality can be easily added to the system due to simple architecture of software, thus making it functionally more scalable.

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